Caliber - Caliber - Elgin - Southwest

4.7 (2,141reviews)
95%
455 Shepard Dr,  Elgin,  IL  60123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,141)

Likely to Recommend

I would return to this shop and recommend family and friends do the same.

Repair Quality

Very professional, responsive team and repaired my BMW beautifully.

Customer Service

My Experience

Likely to Recommend

Repair Quality

You guys did a very good job and professional. My car looks great. Thank you

Customer Service

You guys did a very good job and professional. My car looks great. Thank you

My Experience

Excellent service & my car looked great outside & in!

Likely to Recommend

Repair Quality

My car looks great!

Customer Service

Great customer service!

My Experience

I liked their job .

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Very good job

Customer Service

My Experience

Great service I was informed every step of the way and the car looks beautiful

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great friendly service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience! Fast service

My Experience

Very professional and complete. Paying attention to every detail with excellent customer service letting me know how the job was going all the way to the Finnish. I would recommend them without hesitation.

Likely to Recommend

I have already told some my friends when they saw how good of a job they did on my jeep.

Repair Quality

They were very professional and yet friendly. They kept me up to date with the progress of the job. And my jeep looked beautiful.

Customer Service

See past comments

My Experience

All the staff was super friendly polite courteous keep up the excellent work

Likely to Recommend

Repair Quality

Customer Service

My Experience

The care looks brand new. I could not be happier. I can’t believe how you cleaned the inside. That has never happen. I hope I never have another accident but if I do I know where I would bring my car. Thank you so much for the excellent job Adrienne

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chris kept me updated as the car was being repaired.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was friendly yet totally professional. Chris was great. Repair was perfect. I will recommend you to my friends. Great job.

Likely to Recommend

Absolutely

Repair Quality

Great job!! Geico sent me to you and I really appreciate the total service especially Eric and Chris in the office

Customer Service

My Experience

Thank you for the updates along the way and friendly communication. Everything seems to be good as new. Thank you!

My Experience

Happy with the work done

My Experience

My Experience

Likely to Recommend

Repair Quality

Great service

Customer Service

Great

My Experience

I was very impressed with them especially Chris who kept me updated on a regular basis. Very good customer service

Likely to Recommend

Repair Quality

I was a little disappointed that it took 30 days to get my car back and that I had to pay $500 for insurance on the rental car. I wish iOS had known it was going to take that long ahead of time. Otherwise everything else was good

Customer Service