Caliber - Caliber - Elgin - Southwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
My back inserts where my lever for my reardoor lifts was not placed back nor were the last two covers for my seat belts. One had to be reordered. They were very nice about the whole process but still a bit of inconvenience to have to deal with.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I have been here before and was very satisfied I came back and always recommend caliber
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and helpful staff I also loved the test messages with updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very prompt polite service
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
The piece that they changed is very loose because it was missing screws
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The time It took and the job quality fit with our expectations. Thanks again.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went well during the whole process! I was also updated and Mike was very nice. They left it clean as well. I did want to mention that my steering wheel feels off, it veers to the right a lot when it supposed to go straight and it didn’t do that before.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks amazing now. The service and repair was both fast and friendly and COVID safe as well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Kept me informed on the details.
Repair Quality - 5.0/5.0 -
Chris was very helpful from the start until the delivery of the car. Very happy with the work done.
Customer Service - 5.0/5.0 -
Chris was extremely helpful from the beginning.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved how attentive they were and the level of respect they have with their customers and keeping you updated as you go through the whole process.