Caliber - Caliber - Elgin - Southwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were timely with the updates and repaired the car in a reasonable amount of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Michael was very good at keeping me updated through the whole process! I felt my car was in good hands and it helped keep me less anxious.
Likely to Recommend - 5.0/5.0 -
already recommended them
Repair Quality - 5.0/5.0 -
looks brand new. like nothing ever happened to the vehicle
Customer Service - 5.0/5.0 -
everything was great from beginning to end
Likely to Recommend - 5.0/5.0 -
I would recommend without hesitation.
Repair Quality - 5.0/5.0 -
Great repair; Chris was a great customer service rep.
Customer Service - 5.0/5.0 -
Communication was exception.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Job on the Jeep, you all kept me updated by text/call, I thought was very efficient. Appreciate all the work !!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
always put a room for improvement
Likely to Recommend - 5.0/5.0 -
For sure
Repair Quality - 5.0/5.0 -
Looked better than when new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike was very good and easy to work with. Everything was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Daily communication and updates.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All done in a timely manner and looks very good. Automated updates are not always quite accurate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Automatic updates were not always completely accurate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They went above and beyond by detailing the inside of my vehicle. I had not expected that and had left it messy. Everybody at the shop was very kind and i could not have had a better experience. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service wss excellent. They detailed the inside of my car when they did not have to. They went above and beyond. Thank you
Customer Service - 5.0/5.0 -
Again, the service was above and beyond.