Caliber - Caliber - Elgin - Southwest

4.8 (2,138reviews)
95%
455 Shepard Dr,  Elgin,  IL  60123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,138)

My Experience

Likely to Recommend

Repair Quality

Very happy with the work and. the staff

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was very professional and friendly! They got work done in a timely manner, given the circumstances. The car looks better now than the day I got it from the dealership! Great job!

My Experience

The employees were very friendly, helpful and quick. They kept updating me about my car and they made it easy for me to explain to them what happen to my car. I honestly would go back if I ever need my car to get fixed again, they did an excellent job on my car. My car looks great! And it feels like nothing happened to it because of these great people doing a fabulous job! Thank you guys!

Likely to Recommend

Repair Quality

They did a magnificent job! Amazing people!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Definitely recommend.

Repair Quality

Chris was very communicative, and the repairs look good.

Customer Service

Great communication.

Returned Clean

My Experience

You guys did beautiful work, I wish I could have been able to restore the rest of the truck. You can even tell the body work is perfect! Thank you for the hard work I appreciate you guys taking such good care of my old truck. Will always recommend your shop.

My Experience

I completely satisfied with your recent repair , thank you very much .

Likely to Recommend

Repair Quality

Good job!

Customer Service

Returned Clean

My Experience

My Experience

The staff is friendly, knowledgeable and helpful! I came in on a Friday thinking I'd just stop by and have pictures taken of the damage to be reported and schedule repairs for a later date. I received a warm greetings upon entering and, despite not having made an appointment prior I was seen very quickly. Matt described everything he was noticing during the visual inspection and I came to find out the damage was much greater than initially imagined. I was given a detailed explanation of the repair process and an estimated time of about a week and a half and immediately began scrambling to figure out what to do. The guys helped me figure out my rental situation and I was back out the door about 30 mins later! I received updates throughout the week and a half of repairs and have now gotten my car back and it looks good as new!! I hope I don't need repairs again anytime soon but if I do, I know where to go!! TLDR: 10/10 would recommend!!

My Experience

Everyone is nice an they take great care of your car

My Experience

My Experience

Christine Francek is the best.She kept me informed throughout the repairs and the car looks better than the day I bought it new !!!!

My Experience

The repair looks great and was finished earlier than expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Matt has done a great job taking care of us!

Customer Service

Returned Clean

My Experience

My Experience

Had a great experience and the people are very friendly.