Caliber - Central Plano
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 0.0/5.0 -
Holding my finished car for insurance settlement.. Not being told that that was a possibility when I brought the car in.
My Experience - 5.0/5.0 -
Always a great experience
My Experience - 5.0/5.0 -
Ken and Sydney especially Ken Kite has been the most helpful! Ken got my car fixed up like it’s brand new
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am so happy with the results!!! I feel like I am driving a new car! Awesome job all the way!
Customer Service - 5.0/5.0 -
I decided to go to your place because Sydney was so professional and polite on the phone. She said she would work with me since I have no car rental on my policy. Sure enough I got there and Ken was so sweet and attentive to my needs. He ordered the parts before I brought the car to shop! I feel so great about them that if I had a newborn I would leave the baby in their care.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They’re very professional and very nice
Customer Service - 5.0/5.0 -
They’re very professional and very nice
Returned Clean
My Experience - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Great service. Excellent work. Really professional and polite staff. Really liked the Uber service which was very helpful.
Customer Service - 5.0/5.0 -
Great!! From receptionist to technicians, everyone was so polite and professional. Highly recommend Caliber
Returned Clean
Likely to Recommend - 5.0/5.0 -
My children also prefer this location I recommended a couple of people my good friends
Repair Quality - 5.0/5.0 -
I think I selected the best location. This was the only place we always went for Paris 10 years. It was a while. I didn’t go here but they worked the best. We were so happy with the timeframe and the support updated every time if in case I have to, I’ll always go back here. Ken was amazing. Customer service was also great thank you so much for all your time and support.
Customer Service - 5.0/5.0 -
This location is my favorite location. If I have any car problem, we always go here. Very good customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. 10
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Ken was constantly updating me and being very honest and reliable before and during the repairs. Few businesses ive worked with ever have this level of customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already did. Yesterday I had a friend ask since she was in an accident and I told her about you. Hopefully she follows through
Repair Quality - 5.0/5.0 -
Aris was super helpful and went above and beyond to do my repairs and was even able to get my truck back to me faster than expected. It feels great to have my truck back and looking perfect. Thanks for everything you do!
Customer Service - 5.0/5.0 -
The customer service was fantastic! I was even provided an uber to and from caliber to make things convenient
Returned Clean
Likely to Recommend - 2.5/5.0 -
I would be 50/50 on telling a friend
Repair Quality - 2.5/5.0 -
I have to bring back the truck many times cause the windows was not working still . The staff are very nice and kind. However it is frustrating why the issue with the truck keep happening
Customer Service - 4.5/5.0 -
The staff are very kind and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great folks
Customer Service - 5.0/5.0 -
Great service
My Experience - 5.0/5.0 -
Absolutely amazing. Very friendly and knowledgeable team. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and faster.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dry happy with the service, communication and the end result
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Aries did an excellent job getting all repairs completed quickly within one week, was able to procure a warrantied part in one week I have been waiting on for two years, and kept me updated with progress updates. Sydney was very welcoming and was a very big help in getting me connected with Enterprise rental car service when I dropped off my vehicle. Great experience!!!