Caliber - Central Plano

4.8 (7,933reviews)
96%
2321 Central Expy,  Plano,  TX  75075

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,933)

My Experience

Aries did an excellent job getting all repairs completed quickly within one week, was able to procure a warrantied part in one week I have been waiting on for two years, and kept me updated with progress updates. Sydney was very welcoming and was a very big help in getting me connected with Enterprise rental car service when I dropped off my vehicle. Great experience!!!

Likely to Recommend

Repair Quality

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Repair Quality

Great customer experience from front desk engagement all through the tech check in and che k out.

Customer Service

Front desk was efficient and helpful. Sidney has great customer touch and order my Uber.

Returned Clean

My Experience

The staff was very accomodating and the work they do is superb. I would not take my car anywhere else! Having access to a rental car through Enterprise so easily made it all a 5 star experience.

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Repair Quality

Customer Service

Ken was very helpful and a good communicator

Returned Clean

My Experience

Very professional organization. Excellent repair work. My car looks like new.

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Repair Quality

Very professional staff. Work was completed to my satisfaction.

Customer Service

Returned Clean

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My Experience

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My Experience

Looks great

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Repair Quality

Great work & communication. Thank You!

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Caliber did a great work to my car in shortest possible time. I really appreciate that. Arias was great during the whole process. Thanks

Customer Service

Returned Clean

My Experience

Ken and the team were really great! Perfect communication and a timely repair - couldn’t have chosen a better repair shop.

Likely to Recommend

Repair Quality

The repair process was explained clearly by the staff and constant updates reassured the progress was moving smoothly.

Customer Service

They were very nice and professional.

Returned Clean

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Muchos dias lo tuvieron

Customer Service

Me contestaban de mala gana cuando llamaba para preguntar

Returned Clean

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Repair Quality

Repaired sooner than promised.

Customer Service

Returned Clean

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Returned Clean

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I have already recommended you to my step daughter

Repair Quality

I did not care for the touch up. I now have visible spots on my paint that are worse than the rock chip they tried to cover The hail damage repair was great

Customer Service

Returned Clean

My Experience

Best shop I ever used.

My Experience

Quickly done time will tell on quality. But glad to be back in my car

Likely to Recommend

Mixed feelings at this point work was good but leaving car not put back together and tolls received while in your possession makes me question what was going on especially since damage was to the front not the trunk area

Repair Quality

Tolls and my trunk was taken apart and not put back together. Everything just stacked up and not where it came from. Car had tolls associated with it while in there possession. The work was fine no issues so far. Just not sure why they needed in trunk since it was front end damage

Customer Service

Good communication towards the end was lacking. Told he did not like the finished job it would take a few more days then the next day it was need you to pick it up. No warning it was done

Returned Clean