Caliber - Central Plano

4.8 (7,962reviews)
96%
2321 Central Expy,  Plano,  TX  75075

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,962)

My Experience

Outstanding

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly prompt good work.

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Customer Service

My Experience

I had a great experience with Caliber Collision. Ken was excellent throughout the entire process and kept me updated every step of the way. He was professional, communicative, and made everything smooth and stress-free. I really appreciated the consistent updates and great customer service. Thank you to Ken and the team for a job well done.

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great communications and excellent repair job

Customer Service

Returned Clean

My Experience

I continue to come back to Caliber because of the quality of work.

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Repair Quality

Customer Service

Fast and professional

Returned Clean

My Experience

OUT STANDING PERSONELL AND SRVICE.LAVAR IS THE BEST

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Repair Quality

Customer Service

My Experience

My experience with Caliber was excellent. I was updated daily and work started promptly. I am very satisfied with with the repairs and would recommend them to friends.

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Happy with total experience

Repair Quality

Customer Service

Great service! Daily updates , work done promptly. I will recommend.

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Repair Quality

Everything was excellent—good service and good work. I am satisfied with all the work.

Customer Service

Everything was excellent—good service and good work. I am satisfied with all the work.

My Experience

The lift gate rubs when you open it. I didnt hear it this morning when we opened it, but it rubs every time. I will bring it back to have them adjust it. Not a huge deal, but it needs to be right.

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Repair Quality

Everyone there was very accommodating and police. I actually went to the wrong location and the staff handled it without hesitation!

Customer Service

Returned Clean

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Returned Clean

My Experience

You did not do repairs on my car. It was sent to a facility to be reviewed

My Experience

My Experience

Within two days of getting the towed car, my repair estimate was completed. My car ended up being totaled. Their communication with me was great and kept me posted the entire time. The three employees I had contact with were very friendly and professional. If I have another wreck, I’m going to use them and recommend them highly.

Likely to Recommend

Repair Quality

They did a great job. They were all very professional and communicated well.

Customer Service

They did a great job and we’re very professional and communicated well.

Returned Clean

My Experience

My Experience

Everyone was so very nice! The repairs were done super fast. I was thoroughly impressed with the work that was done also. Thank you so much. I will definitely recommend you to others.

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My Experience

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Repair Quality

Work is excellent!

Customer Service

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Although am not happy with the water leak, I will still recommend Caliber. I actually picked Caliber over Crash Champions because I had a negative experience with them. You guys have been great, except from the windshield guy who is probably a sublet contractor with you.

Repair Quality

Received my car and found out that water is leaking into the car. Vehicle is back at your shop for repairs. Absolutely not happy with that.

Customer Service

Ken has been wonderful with good communication skills and kept in touch with throughout. He isn’t the technician and he would have corrected the problem is he is.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean