Caliber - Charlotte - Independence
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They keap me updated on the progress of my Benz. Step by step When it was ready for pickup it was clean inside and out 🙌🏾. there customer service was excellent.👍🏾
My Experience - 5.0/5.0 -
Totally smooth experience!!!! Kept me informed of progress and completion! My car looks wonderful! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John completely listened to my concerns to repair my Honda CRV. He exceeded my expectations and I’m so happy with the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks beautiful. John was great to work with. Caliber handled all Of the insurance and even arranged for my rental car to get picked up.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is my third visit over the last 10 years and they always do great work !
Repair Quality - 5.0/5.0 -
The vehicle was repaired to like new condition. Great work by the Caliber Team!
Customer Service - 5.0/5.0 -
Their team communicated throughout the entire process and answered all of my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff. Car looks brand new. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The repair was great but a part of the dash was not reinstalled. I just did it myself.
Customer Service - 4.0/5.0 -
John was extremely nice and helpful. However I feel that the communication could be better. There was multiple time I was told that the car would be ready but the call never came. I had to always call back myself to find out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do GREAT work!!
Customer Service - 5.0/5.0 -
They are awesome!!
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the work done on my vehicle. I appreciate the constant feedback on the process. Thank you 🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied with the work done by the entire team. Thank you for the constant feedback and the final result.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
John was spectacular – polite, thorough, organized, friendly. Went above and beyond.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Mike & his team did an exceptional job, kept in contact with me regularly letting me know the status/completion
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job it was good experience