Caliber - Charlotte - Independence
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I am a returning customer myself and wouldn’t consider going anywhere else! If anyone is looking for bodywork this is where I advise them to go
Repair Quality - 5.0/5.0 -
Car was repaired and returned to me rather promptly and beyond my expectations
Customer Service - 5.0/5.0 -
Top scale customer service from beginning to end! LaCrista getting everything prepared and setting up my rental and John who stayed in contact with me throughout the whole process! Great team that went above and beyond! Spoke with their GM Michael and I can see his leadership qualities have truly trickled down!
Returned Clean
My Experience - 5.0/5.0 -
It was really great meeting. Everyone who worked here, they were very concerned to what we had going on and very, very helpful. They kept us updated on every move that they made concerning our vehicle.
Likely to Recommend - 5.0/5.0 -
Customer Service was awesome
Repair Quality - 5.0/5.0 -
Did an awesome job on my BMW. Kept me informed every step of the way!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was relaxing experience at the body shop. I was regularly informed of all procedures.My car was ready when said.with very find work done.
Likely to Recommend - 5.0/5.0 -
Would recommend to anyone
Repair Quality - 5.0/5.0 -
Caliber kept me informed in the total process. The finish product has my high approval rating.
Customer Service - 5.0/5.0 -
Courteous and informative.
My Experience - 5.0/5.0 -
I was completely informed enough to date about my car and a timely manner on our daily and weekly basis
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great overall experience communication was great throughout the process completed work up to expectation. 10/ 10 for me thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike and Lacrista were amazing throughout my repair process. They kept me updated and my car looks brand new again! Beyond happy and very appreciative of the entire Caliber Collision team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The repair took longer then expected and three times the cost
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for your service everything is perfect
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very great job.
Customer Service - 5.0/5.0 -
Great Customer Service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate how kind and professional you were and providing excellent care of my car thank you so much I will definitely brag about you to my family and friends
Likely to Recommend - 5.0/5.0 -
I commended you to all my friends and family
Repair Quality - 5.0/5.0 -
Excellent care of my car I really appreciate it
Customer Service - 5.0/5.0 -
Professional and polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work like usual
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every came out great.