Caliber - Clarksville Md
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Missing three windows were not able to open. Hope it lets me to using other Caliber Collision in north of NJ so they can fixing windows . Otherwise SUV looks great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Used Clarksville Collison for 25 years, before transition to Caliber Collision with new owner and management, the service and attention to detail was the same. Top notch. Would recommend to friends and family. Thanks
Customer Service - 5.0/5.0 -
Brain was my advisor and he was on top of keeping me informed on the process.
Returned Clean
Likely to Recommend - 2.5/5.0 -
If I was basing this off of my 15 years patronage it would be a 10. This experience was not consistent with past jobs.
Repair Quality - 2.0/5.0 -
I gave it a 5 because I need to return with it this week because they didn’t catch a notch out of the bumper and a couple of scratches that require repair. Also, the inside of the car smells terrible!! Thinking I may be overstating the odor I had my family load up and they actually refused to ride in the car for fear “that their clothes tabs hair will pick up the odor. We looked around for a dead animal but no luck. Also the driver side had a small pile of dirt in it and the mat was soaking wet — to the point that when it was lifted water droplets were left on the base carpet.
Customer Service - 3.5/5.0 -
I called for most updates. I was called when they needed me to reach out to insurance and the morning that they requested pickup.
Likely to Recommend - 0.5/5.0 -
Very bad customer experience
Repair Quality - 0.5/5.0 -
There are no follow up calls and no proper response when I called back to check the status . No commitment on dates and urgency of the customer .
Customer Service - 0.5/5.0 -
Bad experience
Returned Clean
My Experience - 5.0/5.0 -
Amazing service. This is my second vehicle I have brought to them, and I will continue to bring any future vehicles here. Dave Leary went above and beyond, through keeping me updated during the whole process, ensuring all damaged were repaired correctly, and working with my Insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dave Leary was absolutely amazing. He not only walked me through every step of the process, but he continuously kept me updated and addressed all of my concerns.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
work was done on time and was of high quality
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dave was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were super nice and responsive, and did a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I appreciated the accuracy and up front explanation about the process of working with the insurance company to get the repair completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They have done work on most of our cars!
Repair Quality - 5.0/5.0 -
Great communication about what to expect
Customer Service - 5.0/5.0 -
I appreciated the time taken to explain my options and what their recommendations were