Caliber - Colonie
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber was extremely accommodating and professional my appointment was for 8:30 AM but I wanted to get there before so I didnât have to be late for work they absolutely understood and got me right in, and I really appreciated that. Customer service is exceptional thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very attentive to all my concerns and questions.
Returned Clean
My Experience - 5.0/5.0 -
The repairs took longer than expected but your associates were upfront about that in the very beginning. Busy shop but very professional and honest people by all appearances. Good expierience with unfortunate circumstances. Estimator and reception were top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Complete when promised all clean looking nee
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding job in every respect! The car was restored to perfection and the team at Caliber were extremely courteous and helpful throughout the process, and kept me informed by texts tracking the progress of the job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The representative that did the estimate was very professional and helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Caliber collision caused damage to my car. I filed a report with the regional manager and will be showing up to the body shop tomorrow morning expecting resolution.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Caliber collision has not yet been able to assemble the bumper to my vehicle properly. This has been a bad experience. I will never use Caliber Collision again.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
the license plate cover looks different, I'm not sure if something's missing or it's just a new thing.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was polite, friendly and work was quick and of good quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff at the Colonie location was extremely friendly, responsive and communicated with me the entire time during my repair. The work done to my car was exceptional as well.
My Experience - 5.0/5.0 -
Exceptional service. I was so pleased that you kept me informed and got the car finished ahead of time for my daughters high school dance. I WILL be back, but hope I wonât need to be. Your entire staff was so nice to work with. AlwYs positive. Thank you!