Caliber - Colonie
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every person I encountered at Caliber Collision was extremely courteous and seemed to be totally knowledgeable in their job. Every question I asked was patiently answered to my satisfaction. I was totally impressed with the whole operation & would not hesitate to bring my car there again should the need arise & I’d recommend your business to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alan was terrific. Kept me constantly informed, updated regularly and clear on repair process
Likely to Recommend - 5.0/5.0 -
My neighbors could not believe that was the same car that was involved in a hit and run!
Repair Quality - 5.0/5.0 -
I am totally satisfied, I give Caliber Collision a 10, I will only bring my car to Caliber Collision.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Being from out of town, I happen upon this business randomly. Everyone was exceptionally friendly, willing to help. Answered any questions and didn’t mind my phone calls.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The staff courteous and process was smooth. Post repair the trunk creakes while being opened and bumpy open not smooth. Wasn't so prior to the repair. I have called about the spray paint that I dont believecwas there prior to repair. That is being helped with. Thank you. Overall helpful , professional. Would appreciate the creaking trunk fixed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job completing my vehicle was very satisfied with my service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great service was also great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Over been to a few. They're the best!
Repair Quality - 5.0/5.0 -
They are very professional and do outstanding work!
Customer Service - 5.0/5.0 -
They kept me updated by text at every step.
Returned Clean
My Experience - 0.0/5.0 -
Nails and washers were in three of the tires after dropping the vehicle off for a door repair. I took a picture from the parking lot after picking up the vehicle and realizing it when the tire pressure light was on. Discussing the tire pressure light on and very visible nails in the tire would have been appreciated but no mention of it was made. I wouldn’t have been upset with an accident happening such as driving over nails but informing the customer should be step 1. Between the safety risk, cost of repair, and lack of communication regarding this, I will be advising our fleet to avoid caliber moving forward.
My Experience - 5.0/5.0 -
The entire process was very efficient and everyone in the office (Alan and the ladies at the front desk) were great!! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at caliber collision were super friendly and professional. My car was ready almost a week before the estimated date. Eric kept me informed every step of the way . Great people and great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was asked if my car was brand new (its almost 5 years old)
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks better than new and great communication during the repair process to keep up to speed on what’s happening!