Caliber - Concord Nc

4.9 (3,830reviews)
97%
2760 Concord Parkway South,  Concord,  NC  28027

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,830)

My Experience

Excellent repair service and outstanding customer service. I highly recommend Caliber Collision

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great customer service, and the work looks good. They kept us updated on the status of the vehicle as they worked and having an Enterprise rental service next door was a plus

Customer Service

Great

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

I particularly like dealing with the Caliber Collision in Concord

Repair Quality

From the very beginning of this transaction, I was kept in the loop and everything was done in a very timely fashion. Stephen was very helpful and did an amazing job on my car. It looks like it came out of the showroom not just the part that they fixed, but the entire car sparkled

Customer Service

I’m 100% satisfied from the very start of the transaction. Caliber reached out to me. Everything was done through the app on the phone. Stephan called me several times. The car was done sooner than they had said it was going to be done. I was very happy with the Repair done to the car. But not only the part that they repaired, but the entire car was sparkling when I picked it up.

Returned Clean

My Experience

Wonderful experience! All went well and my experience was a great one. Quite satisfied!

My Experience

The staff were attentive and punctual. They kept me up to date through the process. Workmanship was excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional, polite team across the board. Answered all my questions and updated me throughout the process.

My Experience

Likely to Recommend

Repair Quality

Customer Service

David Thomas was awesome!

My Experience

My car looks fabulous. The work done looks great. So happy

Likely to Recommend

Great

Repair Quality

Jessica has been wonderful. I’m very happy. Thanks

Customer Service

Jessica was wonderful. I’m very happy

Returned Clean

My Experience

My car looks wonderful! I’m very impressed with the workmanship! I’m thoroughly happy with the results. I’m very glad I used Caliber.

Likely to Recommend

My car look like a brand new Toyota Corolla and I was very impressed with the service that I received. Everything sparkled on my car.

Repair Quality

I’m very pleased with the work that was done on my car.

Customer Service

Very friendly service and kept me updated constantly.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Exceptional Service! Utmost Professionalism! Timely Results

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Team did a great job and I got my car back within 2 days.

Customer Service

Good job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent work

Likely to Recommend

Repair Quality

My car looks brand new again with my rear bumper repair

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The fender flare that was replaced has bolts out and is not seated all the the sheet metal. Other than that looks good.

Likely to Recommend

Repair Quality

New fender flare not flush with sheet metal and screws only half fastened.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good work on the jeep grand wagoner

Customer Service

They kept us updated on a regular basis

Returned Clean