Caliber - Cottage Grove
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s floless
Customer Service - 5.0/5.0 -
They communicated with us
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work was done in my vehicle, so I am satisfied with the work.
Customer Service - 5.0/5.0 -
My text messages were always responded to, and I was constantly updated with how the repair work was going and estimated timeframes for the work to be completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Unbelievable customer service from the top down! The old line is to help to ensure that you’re satisfaction is the most important thing. Something rarely seen today. I would go back and also inform anyone looking for bodywork to ensure that they stop by your place to get the work accomplished. Thank you for everything you did.
My Experience - 5.0/5.0 -
Everyone was very friendly and helpful. Sabrina was very thorough with the estimate and made sure i understood everything. Jennifer was very nice and made sure all my questions were answered
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Not impressed and despite no estimates, no communications and no follow up except the day of pick up I would not refer anyone to them.
Repair Quality - 3.5/5.0 -
So quality of the repairs was good and happy with the work
Customer Service - 1.5/5.0 -
So quality of the repairs was good and happy with the work but customer service was terrible
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Appreciate the excellent work and customer service you provided!
Repair Quality - 5.0/5.0 -
Looks great and seems to be running as she should!
Customer Service - 5.0/5.0 -
Your front desk staff is excellent and called me through everything and even reminded me to make sure I grabbed my garage opener, phone cord etc! They also explained everything when I picked up my car and putting the paperwork together in a folder is a great plus
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely.
Repair Quality - 5.0/5.0 -
Great work, great communication
Customer Service - 5.0/5.0 -
Friendly and great communication
Returned Clean
My Experience - 5.0/5.0 -
Great finish on the paint. On time with the quoted repairs! Easy to deal with.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will do this when the opportunity presents itself
Repair Quality - 5.0/5.0 -
Every expectation met and delivered on time
Customer Service - 5.0/5.0 -
Wonderful people to deal with