Caliber - Covina
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
%100
Repair Quality - 5.0/5.0 -
The service was outstanding, and the communication was more than perfect
Customer Service - 5.0/5.0 -
Yes, I was satisfied with it and the car was super clean when I picked it up thank you
My Experience - 5.0/5.0 -
Everyone I met at the South El Monte and Covina locations were extremely professional and helpful. I was updated constantly regarding the status of the repair and was promptly called when the vehicle was finished. 5 stars all around
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service provided was very fast and painless for the process. My car getting cleaned on top of that was a pleasant surprise. Thank you for fixing my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was quicker than expected. I appreciate the car wash upon delivery. Daily updates shows business transparency which demonstrates attention to customer satisfaction.
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Excellent service, Mrs Deirdre I. Explained the process step by step and completed the project ahead of schedule. I will definitely recommend and return if the need arises.
Customer Service - 5.0/5.0 -
Mrs Deirdre I.and the office staff where very helpful.
My Experience - 5.0/5.0 -
Regularl update of repair status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good costumer service and they work and finish my car really fast
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much to Deirdre and team! I had to reschedule my drop off very last-minute and the front desk was incredibly accommodating. Deirdre answered all of my questions and I received regular updates. My car was even completed a week ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ricardo, Osvaldo, and the whole team made the process easy and without stress thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! The staff at Caliber Collision were professional, friendly, and kept me informed throughout the repair process. The quality of the work exceeded my expectations, and my vehicle was completed on time. I would highly recommend Caliber Collision to anyone in need of auto body repairs.
Likely to Recommend - 5.0/5.0 -
This is the third vehicle I’ve brought to this shop, and they have consistently provided excellent service. The team is always professional, courteous, and does outstanding work. I highly recommend them to anyone in need of quality auto body repairs.
Repair Quality - 5.0/5.0 -
Great service! The staff at Caliber Collision were professional, friendly, and kept me informed throughout the repair process. The quality of the work exceeded my expectations, and my vehicle was completed on time. I would highly recommend Caliber Collision to anyone in need of auto body repairs.
Customer Service - 5.0/5.0 -
Excellent followed up to see if we were completely satisfied with work performed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair came out well,one can never believe there was ever a collision on my car. Thank you to you all. And the customer services was top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber collision has an amazing staff. They were extremely friendly, very courteous, and so respectful. I would recommend to everyone!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
When I was told that the tail lights that I drop off wiring was not the right ones and that it would cost me a additional $350 to have it installed turned out to be not true because I was able to put the lights in with no additional wiring said a lot also something was spilled in the back of my truck and know one said anything and they didn’t even try to clean it up not fair at all I have never at any type of liquid of any source in the back of my truck, nor have I ever had any kind of oil in the back of my truck, so where did it come from? I don’t know not for me.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks like nothing ever happened. Excellent
Customer Service - 5.0/5.0 -
Amazing customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Both Rene and Oswaldo were great. Rene communicated every step of the way. I appreciate the care they gave my vehicle.