Caliber - Crystal Lake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did exactly what they said they were going to do. They finished it earlier than expected.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nicely done.
Customer Service - 5.0/5.0 -
Very kind and polite.
My Experience - 5.0/5.0 -
We were completely satisfied! great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
my hood was not aligned and had to take it back in to be done.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great service and follow up. Would use again and recommend yo friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think they did a great job.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I will work with local repair shops by same brand.
Repair Quality - 4.5/5.0 -
The care was repaired and cleaned very well. Nice surprise.
Customer Service - 4.5/5.0 -
Called quite often to give updates on repairs.
My Experience - 5.0/5.0 -
Awesome staff! Great work on my car! Noticed at first my window didn’t automatically go up and they fixed that on the spot!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Having to work through an insurance claim is no easy task, but Caliber Collision made it so quick, easy, and painless! They were always pleasant, quick to answer my questions, and did a fantastic job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service my car looked wonderful when I picked it up quality five stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job!!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a wonderful experience a great place clean place and the young lady that’s in the front at her desk what a wonderful :-) person she is she makes you very comfortable thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every single person I made contact with was absolutely beyond amazing and knowledgable. Very quick and thorough service. They made my accident such an easy process. Thank you!!!
My Experience - 5.0/5.0 -
Especially with all the chaos going on right now regarding the covid-19, I truly appreciate the extra effort it took to sanitize the car and keep it safe for me. Thanks you guys!
Likely to Recommend - 5.0/5.0 -
Very good service and very polite
Repair Quality - 5.0/5.0 -
Very great and fast service !
Customer Service - 5.0/5.0 -
Excellent communication and manners!