Caliber - Crystal Lake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely and excellent workmanship. Good communication. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was fast and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I plan to bring my wifes car for a couple of dents to be looked at!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was easy and worry free! And my car turned out great too. Thanks!
My Experience - 5.0/5.0 -
Great job! Was really impressed with how quick the repair was done and all the communication during the entire process. Would definitely recommend you and use you again in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job done on my car, everybody is so sweet and time efficient!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent and professional service all the way at the Crystal Lake location! 👍👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team of Emily, Tim and Hubert in Crystal Lake are really awesome**
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great People.... Great Work...
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
As far as I can see on the surface
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend them
Repair Quality - 5.0/5.0 -
Very polite and kept us up to date on our car
Customer Service - 5.0/5.0 -
Megan and Jason were very polite Sean B the painter even came out to see if we were satisfied
Returned Clean
My Experience - 5.0/5.0 -
A very professional company that keeps you updated every day.
My Experience - 5.0/5.0 -
The communication from you receptionist all the way to the service managers was great. I always knew where my truck was and what step was being worked on. Total professionalism by all of the staff including setting up the rental car. 100% satisfied and will for sure recommend this location in Crystal Lake to anyone needing repair work. Thank you, Steve Kozak
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tim did a great job communicating with me. The receptionist was always friendly and easy to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
AMAZING TEAM who does OUTSTANDING work! I'm beyond happy and thankful I trusted your team.
My Experience - 5.0/5.0 -
Communication daily via text and calls to Emily were awesome. Tim and the guys did a great job. Car looks amazing. Thank you guys so much