Caliber - Crystal Lake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Caliber turned a frustrating situation into a great experience! A professional and kind team who do excellent work (especially Tina- thank you!) I am so glad my neighbor, coworker and insurance adjuster recommended Caliber! Thank you so very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
People were polite and helpful. Fix it work was amazing.
Repair Quality - 5.0/5.0 -
The car looks better than when I bought it.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was actually impressed. Great service. They made everything so easy. Nice people. Kept you updated. Helped with Enterprise. I would go back to them. Really impressive. The men who talked to me were also great. I am very impressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was awesome. They would call and text frequently on the status of the car. They were clear on all that they were doing and never left me in the dark. Very professional and timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tina is great
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All associates were very professional, courteous, and very friendly. I appreciate that very much. I will tell my friends and family to come there for service. Thank you again.
My Experience - 5.0/5.0 -
So far so good,Tim was great,he explained what he did s I could understand
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tim was an amazing person to work with. It was almost like he had a sixth sense of calling me with an update without me ever having to reach out to him. Very professional and would use caliber in the future just based on him!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service, they go over and above. The work is done perfectly. I would go nowhere else.
My Experience - 5.0/5.0 -
This was our first experience with Csliber Collision. We found them to be very personable and professional. We loved how Tim would send us updates every few days. We are very pleased with the workmanship and would definitely recommend them to anyone looking for an auto repair shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
outstanding service, unique, timely, and utmost quality, Mr Hubert Ptak, is great, professional, and responsible, as well meticulous to fix, correct and repair every single detail of my car. A (+) plus, for all the service of his, as well as of the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding