Caliber - Crystal Lake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional and had paperwork prepared. And I got a nice bonus they vacuumed out my car which was terrible thank you so much. I will be referring other people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
communication was great and the car looks new (even though it is a brand new car) - all is well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work and communication was great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision exceeded my expectations on my repair on my vehicle. My car was done a week earlier than expected, and I was able to go in the next day and pick it up. The ladies at the front desk were amazing to work with and explained everything in detail for aftercare of my vehicle. Highly recommend them for any repair.
Likely to Recommend - 5.0/5.0 -
I would highly recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and love that they delivered my car! Very helpful.
My Experience - 5.0/5.0 -
Have not seen work outside on a sunny day yet. But so far it looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated Aeune as he was extremely customer service oriented. He was polite, very informative, took the time to explain all factors throughout the repair as well as continued contact, made a rental reservation for us before the insurance company did and he really is a definite asset to Caliber! Thankyou so much Aeune!
Customer Service - 5.0/5.0 -
Excellent!
My Experience - 5.0/5.0 -
Great job and great service!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision did a wonderful repair on my vehicle! It looked brand new after completion. They sent daily notifications on the status of repair, were very kind, and professional. They assisted me with getting my rental car pick up and drop off. They also have a lifetime warranty on their work! I highly recommend the Crystal Lake location!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast repairs, great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I most definitely will recommend them