Caliber - Cypress

4.9 (9,965reviews)
98%
23266 N.W. Freeway,  Cypress,  TX  77429
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 15 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Call
Email

Reviews (9,965)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new. The repair work was frequently described as excellent, with high craftsmanship and attention to detail highlighted across numerous reviews. Communication stood out as a major strength, with customers appreciating daily text and phone updates that kept them informed throughout the repair process, making stressful situations feel manageable. Timeliness was another key positive, as many customers were pleasantly surprised to receive their vehicles ahead of the promised date. A few customers, based on their own comments, noted areas for improvement including occasional delays in promised completion dates, rare instances of missed repairs or parts, and infrequent communication gaps. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... from start to finish. The team was professional, the repairs were done quickly, and my car looks brand new again. I really appreciated the constant communication ..." Read more
"... process was smooth. From start to finish, in and out. The workmanship was excellent. A perfect match. You cant tell it was ever damaged." Read more
"Great job. On time and polished bumpers and side steps that were above and beyond. Great job!"
"... incredibly pleased with my Caliber Collision experience. They did a phenomenal job and their staff is courteous and professional. They do an outstanding job of keeping ..." Read more
"My vehicle was expected to be done September 2nd. I actually got it back on August 22nd."
"Great service. Car delivered a week early. Well done job"
"Everything was easy and Very fast! anticipated to be in a rental for a few weeks, and ended up being done in ..." Read more
"It was finished waaaayyy ahead of schedule"
"Not when initially promised, though I dont blame anyone for that"
"... seamless and the repairs were completed very quickly. I was kept informed every step of the way, and I really appreciate the level of professionalism and communication ..." Read more
"... customer service and excellent work on my vehicle. Kept me informed at all stages via phone call, text and email. Educated me when I didnt understand the process. ..." Read more
"The updates were few ansd not thorough"

Likely to Recommend

I don't have enough high praises for Pedro and his crew. I will definitely recommend

Repair Quality

Pedro was awesome and kept me informed. He definitely went out of his way to get my car back to the way it was before the accident. 10 out of 10 will recommend. Get that man a raise

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I chose Caliber Collision because I had a satisfying experience several years ago and this time was no different. I especially enjoyed working with Dana. He went over and above my expectations with great communication and timely updates. I will continue to recommend Caliber Collision to my friends and family! Thanks

Likely to Recommend

I chose Caliber Collision based on a previous satisfactory experience. I have recommended to friends already

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything looks good with the repair, and the paint work was blended in very well!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Dana always made sure we were up to date on the status of our vehicle.

My Experience

The work that was done on my vehicle were fully satisfactory to my liking. They were professional and kept me up to date with every steep of my vehicle repairs. They were even completed three days early! The entire process was seamlessly easy. Thank you!

Likely to Recommend

would definitely recommend

Repair Quality

The work is top notch

Customer Service

Pedro kept me updated throughout the process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased with the repairs.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have already done so by way of a Facebook post.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good service and woranship

Customer Service

Very good service and workmanship

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

What is naturally an unpleasant situation(auto accident), was made as pleasant as possible due to our service rep Pedro Hernandez who was super helpful and responsive throughout the whole process.

My Experience

Excellent customer Service from your personal.And service was quick and satisfactory.

Likely to Recommend

Repair Quality

Excellent customer service from your personal as well as outstanding professionalism.

Customer Service

Satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 9,965

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Cypress  |  77429