Caliber - Cypress
In operation 29 years, 15 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The fix was timely and communication was clear throughout the process. The service to the car was amazing. I was not expecting my car to come back cleaner. I would recommend this shop to anyone.
My Experience - 5.0/5.0 -
From the time I got there and checked in until the time I picked up my car and checked out, I received nothing but courtesy and hospitality from the receptionist to the mechanics.
Likely to Recommend - 5.0/5.0 -
This is my second time using Caliber, and I would recommend them to anyone.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Maurice kept me informed via text throughout the repair and was very knowledgeable and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marcus was friendly, knowledgeable and helpful. KEEP HIM!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My service was great !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Chris was awesome and responsive, much appreciated. I’d grade the work a C+. I didnt expect it to return to factory condition but disappointed that its not closer. Foggy paint and bottom fender not aligning perfectly as it was previously.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Chris was responsive and professional
Customer Service - 5.0/5.0 -
Chris was responsive and professional
Likely to Recommend - 4.0/5.0 -
Lo recomiendo pero debe saber que puede demorar un poco mas de lo normal
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
a little delay to finish the service
Returned Clean
My Experience - 5.0/5.0 -
Absolutely great customer service. They finished a day earlier than they said they would
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received daily updates via text from Caliber Collision and my technician, Jonathan. I was delighted that the car was completed much faster than I had anticipated. While I don’t foresee any further accidents, I highly recommend their bodywork services.
My Experience - 5.0/5.0 -
I'm very pleased with the repair done on my car, and the extra care,received from the appraiser, Malcolm, to dispell any concerns. Everything was completed in a timely manner,and went very smoothly.
Likely to Recommend - 5.0/5.0 -
Chris did a great job communicating
Repair Quality - 5.0/5.0 -
The car looked brand new when I picked it up.
Customer Service - 5.0/5.0 -
Chris did a great job communicating all information and got my vehicle completed ahead of time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication. The team was so friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Pedro my rep was awesome he always kept me updated for the most part. The only reason I am taking away 2 points is because the date kept pushing back. It seems like there might have been som confusion on who had certain items and parts.
Customer Service - 4.5/5.0 -
Customer services was great
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Johnathan from caliber collision was amazing he kept me updated at every point when fixing my car and when the car was ready for pickup I had a family emergency and they personally dropped the car off for me. I am so thankful for their help.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Marcus was great. Gave great detail and made everything really easy and straightforward!