Caliber - Durham - Downtown
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience from the beginning was smooth and the staff was very helpful. They helped get my vehicle towed to the facility and kept me updated on the process as my vehicle was being repaired. They took the extra step to allow me to work with my schedule as it took a couple of days to pick up my car after repairs, they were in no rush for me to get it. Tim is who I delt with the most as he was very informative on the needs of my repairs and answered all the questions I had. I would recommend this shop to anyone. Great experience.
My Experience - 5.0/5.0 -
Excellent communication from the team keeping me informed on the progress of the work on my car. Greatly appreciated the ease of dropping of the car and pickup. Very professional. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The workmanship was superb and their communication was very helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was thrilled with the excellent and friendly service I received and my car looks brand new! I couldnât be happier! Thanks Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great experience. Even the coordination with Enterprise and my USAA claim was really streamlined.
Repair Quality - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
i would give it 15 if it was an option. loved the customer service at the durham downtown location
Returned Clean
My Experience - 5.0/5.0 -
Well, I imagine Iâm like anybody else when someone is working on your vehicle they has pass experience. And not good ones what be on your mind about those bad experiences ; but mine is Wow! You Go CALIBER COLLISION . This is truly my first time that me being the critic I am couldnât find one thing about the work that had been done . I scaled up I scaled down across nothing.. You all excelled beyond my expectations Iâm taking about down to the measurements lights,bumper pin stripes blend paint hey it was worth the wait. Thank Phil and thank you Colin Brooky
My Experience - 5.0/5.0 -
Fast and love how clean my car came back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and conscientious
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service . Josh and his team did an amazing job. Loved the text updates ion my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great service, on time