Caliber - Durham - Downtown
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The team was absolutely Amazing! So helpful and friendly during a very stressful situation. They went above and beyond!! Definitely be back in the future under different circumstances!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing people! Very friendly and helpful! I absolutely will use them in the future should I need anything for my car! Not to mention my car looks amazing!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exemplar
Returned Clean
My Experience - 5.0/5.0 -
First let me say that Britney was absolutely amazing patient and kind and T-lo, the tech, did an amazing job keeping in touch and letting me know the progress of the job. I am pleased with the work and look forward to working with caliber in the future
My Experience - 5.0/5.0 -
Amazing job! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and very fast service! Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good people to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience. Thanks for the car wash.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I always trust the team at Caliber,they’re very professional,it’s like talking to family.They keep me up to date with what’s going on with my car,I highly recommend family and friends and anyone I see with a damaged vehicle to call Tyler or Brittany at Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Caitlin made my experience very easy and pleasant. She took very good care of my vehicle repairs
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They make the repairs look brand new
Repair Quality - 5.0/5.0 -
It doesn't even look like I was ever in an accident
Customer Service - 5.0/5.0 -
Caitlin was the best and very professional and she kept me well informed throughout the process. Gage went above and beyond customer service with great attitude and sincerity to take the time out to look over my car with my Onstar issues after the repair. Brittany is such a delightful and shining star at the front desk and she was very kind and courteous and kept me full of popcorn which I loved
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication & customer service.
Customer Service - 5.0/5.0 -
They greet you pleasantly. They know the customer whom they are speaking with. They listen to all concerns and give the best advice possible.
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The technicians were great! Everyone was attentive. The only reason it wasnt ready when initially promised was because of the weather! The only thing is the chemical smell on the inside of the car. Im hoping it will go away sooner than later!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, they answered allot my questions, and finished the repair early. My car looks great!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are so happy with using Caliber to fix our car. Especially with working with Caitlyn. She was super knowledgeable, kind, and professional! I would absolutely recommend Caliber to anyone who is looking to get their car fixed. They made it easy, were very quick, and provided a quality service!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Thanks. Great job