Caliber - Durham - Fay St

4.6 (4,031reviews)
92%
2207 Fay Street,  Durham,  NC  27704

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,031)

My Experience

From the first time I called to picking up the car I was very impressed with the service. The repair was done in the time that it was estimated and upon pickup, the repair was completely complete and our car was clean inside and out— a great touch. It was also very convenient to be able to leave our rental car at collision for pick up.

Likely to Recommend

Repair Quality

Thanks for everything

Customer Service

Returned Clean

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Customer Service

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Customer Service

My Experience

They were all very friendly to me. I was surprised they even cleaned my car inside & out it smelled good & the work was amazing.

My Experience

Always the best customer service.The few times I have come in. Very friendly and efficient.

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Repair Quality

The car looks brand new!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Never

Repair Quality

There are blemishes and uneven textures in the repairs.

Customer Service

Dissatisfaction with the work transfers to my complete experience.

Returned Clean

Translated from Spanish by Carwise
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My Experience

La honda odyssey no quedo bien puedo mandar fotos que no quedo bien en sanblada

My Experience

Super friendly crew! They did a killer job on my van. It looks like nothing ever happened. Thank you so much!😁 🫶

My Experience

I appreciate the speedy repair. The paint match was 10/10 ! Thank you for taking care of my car

Likely to Recommend

Repair Quality

The work was completed professionally, everything is functioning properly, and I am very satisfied with the results.

Customer Service

The staff was professional, courteous, and helpful throughout the entire process.

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Repair Quality

Turnaround time was great, pricing was very reasonable, staff was friendly and professional. Great overall experience!

Customer Service

Returned Clean

My Experience

Great communication

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Customer Service

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Repair Quality

Fixed the issue but caused another problem.

Customer Service

Returned Clean

My Experience

Weather/snow contributed to longer than expected repair process but that was not anybody’s fault

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Repair Quality

Looks good, may be a few new scratches but repairs were done well.

Customer Service

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Repair Quality

Customer Service

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Customer Service

Returned Clean