Caliber - Everett

4.8 (3,828reviews)
95%
5505 Evergreen Way,  Everett,  WA  98203

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,828)

Likely to Recommend

Repair Quality

I say 10, but parts were slow coming.

Customer Service

Very kind people to deal qi

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Repair Quality

They got me in quickly, kept me up to date with their progress, and were always respectful and courteous.

Customer Service

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My Experience

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Highly recommend

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Customer Service

Very satisfied

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never again. I will use a local auto body repair shop, and tell everyone I know to never trust Abra Cadabra there goes your car and Caliber ever.

Repair Quality

will not take my car here ever again, and I will advise all other potenial customers to stay away and use a local reputable repair shop instead of Caliber.

Customer Service

poor communication and led me down a trail of empty promises. Took the Everett WA shop two months to fix my car. When I showed up to retrieve it my truck was still not done and I had to spend an evening at a Ford dealership getting the alignment fixed. Caliber did pay for alignment, but terrible just terrible. Maybe the Everett shop needs to be realistic with the timeline of the jobs they take on. If I knew this place was going to take two months I would have taken some where else. One can tell from the look of their parking lot that they are over booked and should be communicating this to customers.

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Customer Service

Mark was great. Very responsive and communicated each step of the process. I feel satisfied with receptionist, but she could be more personable and professional. Side conversation on the two-way radios shouldn't take place in front of waiting customers.

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Repair Quality

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Repair Quality

Excelente work

Customer Service

Excelente

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My Experience

I always use Caliber because of Josh he is a great guy111

My Experience

The repair is ok but the sensors in the car were not put back properly and the interior wasnt cleaned there are still white dust and hand prints all over the leather seats . The rain sensing system is not working anymore because I believe the sensors were not put back properly..

Likely to Recommend

Repair Quality

repairs on sunroof is good. But when my windshield was replaced the rain sensing system does not work anymore.

Customer Service

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Likely to Recommend

Have used Caliber Collision on other occasions and would highly recommend

Repair Quality

Car was only approximately a month old and now looks brand new again

Customer Service

Received calls several times during the process with updates.

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Everyone I dealt with was wonderful! I was updated regularly.

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My Experience

Great communication great customer service and my car looks great

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Repair Quality

Great service, quick turn around, the repair looks very good, car was nice and clean when i picked it up

Customer Service

Returned Clean