Caliber - Everett
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Could not be more pleased with my “Caliber” experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I was not overly impressed.
Repair Quality - 4.5/5.0 -
Took around a month for repair. I feel this was too long.
Customer Service - 4.0/5.0 -
I had to call to find out any information about my vehicle. They did call about three times. My vehicle was done 3 days before I got it back.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Again, had this gone faster, this would be a 10.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Took much longer than we'd hoped otherwise customer service would have been a 10.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I’m having to go back for a second time to take care of a computer issuethat should of had nothing to do with the repairs
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job and I would recommend them to friends and family
Customer Service - 5.0/5.0 -
Caliber did a great job! I would recommend them to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Interior molding chipped
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome. The guy who did the auto body work deserves a raise!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0 -
They are always forgetting about the customer. You make an appointment and they are not ready. You leave car with them Monday and don't hear squat until Thursday that the car should be done Fri or Mon , then don't hear anything until late on Monday.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Heather was great!
Returned Clean
Likely to Recommend - 1.5/5.0 -
So far, I would only recommend the Burlington location for going above and beyond customer service wise to try and help me get the situation figured out. The Everett location, definitely wouldn’t recommend at this point.
Repair Quality - 1.5/5.0 -
My car is still in the shop despite being “fixed” the first time. I didn’t even have my car back for two hours before a new problem arose that happened while it was at their shop being “repaired.” I haven’t had my car for close to a month now, and still don’t know when I will be getting it back. Communication with the Everett location, the ones fixing my car, has been pretty nonexistent. But the Burlington location, where I originally dropped off and picked up my car, has been super helpful.
Customer Service - 1.5/5.0 -
The Burlington location has been great, but the Everett not so much.