Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I totally appreciate the interest that Jacob Carter showed thus out this long process. My car began this journey in September but wasn't actually dropped off for repair until 12/12/23. Picked up 12/29. J.C. is a asset to your business. Need more like him on your staff. Myrlin Moore (Buick owner)
Likely to Recommend - 4.5/5.0 -
Jacob Carter was the best. He kept me informed. He is a asset to Caliber collision .
Repair Quality - 4.5/5.0 -
I have completed this survey last week. Why am I getting this again?
Customer Service - 5.0/5.0 -
I dud this survey last week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The time frame was much longer than I anticipated. But the work product was very good!
My Experience - 5.0/5.0 -
Great experience all around! Friendly, informed, proactive and professional. And, the work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great all around
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous understanding and gave great advice beyond the repairing of my vehicle I was treated like I was apart of the team whatever I was told or promised in the time to repair it was done happy holiday and thank you caliber family for everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This company was very courteous professional and kept me inform on every point of my vehicle repair there wasn't any concerns or lack of trust with this company repairing my vehicle I would highly recommend this company to anyone who may need their service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great, friendly customer service and timely!
My Experience - 5.0/5.0 -
Please keep Danielle at the front because she is super professional and kind. My rep Jacob was also a great asset and kept me informed every step of the way. I highly recommend Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and quality work. Jacob was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a wonderful job and was very professional
My Experience - 5.0/5.0 -
My experience at caliber collision was no less than amazing. Jacob kept me informed every step of the way and the repairs and attention to detail are all extremely impressive. Job VERY well done!🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair time and Customer service was absolutely great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great and was done fast! Thank you; happy holidays
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The communication process was a bit not understood in the beginning but then it came together. Jacob and team did a great job ahead of expected schedule. It seems great and the clean up was an unexpected nice touch. Jacob’s work would bring us back again.
Customer Service - 4.5/5.0 -
Great for the most part
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to the crew, friendly and good people to work with. Thanks to Jacob for going above and beyond for me
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Work appears fine but small details were missed