Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great! I was updated multiple times as work progressed. The quality of the work was great and the process was easy.
Customer Service - 5.0/5.0 -
Communication was amazing! I never had to question what was happening or when I’d get my car back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job. Quality work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everybody was excellent in service and communication. I’m very pleased with the service I received.
My Experience - 5.0/5.0 -
The entire team was friendly and professional. The repairs on my vehicle were done on time & far exceeded my expectations! They do excellent work & I would certainly both use Caliber Collision again as well as recommend them to anyone who needs body work done on their vehicle. Two enthusiastic thumbs up!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bill was fantastic and made the whole process much smoother than i expected. There was an issue after i got my car back the first time, so he had me bring it back at my convenience and they made it right, he even put me in a rental on their dime for the 2 weeks they had my car back the second time. I would definitely bring my car back here again after my experience with Bill and them making things right for me.
My Experience - 5.0/5.0 -
Caliber Collision did wonderful work on my 2019 Chevy Equinox and I would recommend someone to take their car or suv. Jacob, Danielle and rest of the crew are very professional which they take their time to get to job done. Thank you so very much Caliber Collision Family. Y’all have five stars with me.
Likely to Recommend - 5.0/5.0 -
Will continue to patronize for future car collision needs
Repair Quality - 5.0/5.0 -
Very high quality work and very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The repair job was thorough, and the caliber employees who worked on my car did the best they could with the replacement parts available to them.
Customer Service - 5.0/5.0 -
Employees were cordial and prompt with communications. I felt that the repair process was very transparent, and anytime that more time was needed they were quick to reach out and inform me.
Likely to Recommend - 5.0/5.0 -
They did outstanding work I would recommend them to friends and family
Repair Quality - 5.0/5.0 -
Caliber collision did an outstanding job on our vehicle. They also keep us updated with the progress of our vehicle repair. They delivered our vehicle three days ahead of schedule. I like to thank Jacob and his team for the energy that they put into repairing our vehicle.
Customer Service - 5.0/5.0 -
10 raking caliber collision did an outstanding job in repairing our vehicle and they kept us up dated on the vehicle repair progress they delivered our vehicle 3 days ahead schedule i like thank Jacob and his team for all the energy they put in to repairing our vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great and fast work got done 2 weeks ahead of time and looks brand new 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work by the mechanics at this shop they know what they were doing and got it done fast instead of sitting on their hands like most other bodyshops 10/10 customer service
Customer Service - 5.0/5.0 -
Never had any rudeness or unreasonable wait times on the phone everyone here is friendly as they can be
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Satisfied totally with the repair and communication. Unfortunately the repair shop should have cleaned all the dust from my vehicle.