Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was fixed to before the incident and looks good as new.
Customer Service - 5.0/5.0 -
I frequently received updates via text or call, and when I called and went to voicemail I'd always get a call back soon after.
Returned Clean
My Experience - 0.0/5.0 -
Pickup date changed 3 times, was told I would receive calls with updates that never came, took 6 weeks to repair
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Took 6 weeks to fix a fender bender—car was still drivable when I turned it in
Customer Service - 1.0/5.0 -
Did not receive updates even when I received messaging that I would be called with updates
Returned Clean
My Experience - 5.0/5.0 -
So very happy about the workmanship and customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy!
Customer Service - 5.0/5.0 -
Again, very satisfied
Likely to Recommend - 5.0/5.0 -
The end results magnificent!!!
Repair Quality - 5.0/5.0 -
Initially, started out slow, too good and then slow again but the finish made up for the overall 10. The vehicle looks amazing and Bill is definitely a professional!!!!
Customer Service - 4.0/5.0 -
The customer service is very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bill was very accommodating and had solutions to any issues.
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job!! Thanks a lot for your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good communication...despite longer time.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the work on my vehicle had been vandalized badly and now my vehicle looks brand new and I would recommend anyone who may need repairs to go to Caliber Collision you will not be disappointed at all thanks to the whole team over there very professional and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes I was satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The regular communication and updates were helpful and appreciated. The staff (especially Bill) were so friendly and courteous. They made a difficult circumstance a lot more bearable. I'd recommend Caliber Collision to anyone needing this type of service.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Caliber Collision to anyone needing this kind of service.
Repair Quality - 5.0/5.0 -
So far, so good. It looks great...you can't even tell there was ever damage. Caliber provided a warranty on their work, and said I could always contact them if I have any questions or issues. It makes me feel confident in their work.
Customer Service - 5.0/5.0 -
The staff at Caliber Collision were friendly and courteous, and the regular email and text updates kept me up to date with what was going on with my car's repairs.
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Communication was just not great between insurance company and the rental car company (enterprise) nor was it great coming from the collision shop to myself.