Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great experience all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was excellent. There was no evidence whatsoever of the damage. The work was completed timely and the staff at Caliber communicated with me regularly about the status of my vehicle repair. They even cleaned my car up thoroughly, after completing the work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was flawless. There was no sign of the previous damage at all. It looked brand new
Customer Service - 5.0/5.0 -
They were excellent at communicating with me throughout the process.
Returned Clean
My Experience - 5.0/5.0 -
10/10 service! Communication was great completely through our entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work was completed on time, despite difficulty obtaining parts. They periodically updated me on their progress and were absolutely responsive to my questions and concerns. Excellent experience. Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was extremely satisfied with the services from beginning to end. Everyone was very professional and helpful to me. I appreciated the great service I received and I will recommend Caliber Collision moving forward. Good job guys! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best experience I have had at an auto shop in 10 years.
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 5.0/5.0 -
Drop off was painless, Pick up was painless, you guys took the time to clean out my vehicle when you absolutely didn't have to. The communication was prompt and clear and regular updates were so refreshing.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes!!
Repair Quality - 5.0/5.0 -
They were fantastic!!
Customer Service - 5.0/5.0 -
They were sooo fast, and professional!
Returned Clean
My Experience - 5.0/5.0 -
Excellent staff and care. I would go here again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and staff was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The overall experience was fine but I did find the receptionist a little rigid and unhelpful. As though perhaps she was following a script instead of dealing with each individual situation
Returned Clean
My Experience - 5.0/5.0 -
The workmanship and personal care I received on the job they did on my car and updated reports was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great with the service and the repairs on my car in a timely
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you very much for repairing my car quickly. I’m very happy with the work you guys did. Thanks again!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent! Everyone was so nice. Every single person. Great at calling and giving updates, and the in person experience was just as great. Really impressed. So much so that I had to leave a review. Can’t say that I’ve had that great of an experience at an auto shop, really good/charismatic people working there.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything was done professionally
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me updated. They did a great job I was pleasantly surprised
My Experience - 5.0/5.0 -
I had a really good experience, everyone I had contact with was really nice! I appreciate the communication, I was never left wondering what the status of my car was. And it was finished 2 days earlier than expected. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done! My car looks PERFECT & it didn’t take long either. Thank you!!!
My Experience - 5.0/5.0 -
The service was fantastic and the outcome was even better, customer service was a plus.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They were great
Customer Service - 4.5/5.0 -
They were great from the moment I stepped in the building, kept me updated on every process and the vehicle turned out great
My Experience - 5.0/5.0 -
Great service. Diane and Bill treated me amazingly. Thabks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, fast work!
Customer Service - 5.0/5.0 -
Diane and Bill were great.