Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did a great job and I'm very satisfied with their updates and ability to answer my questions.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It would be nice to know that you guys take things out and not inform me you did! Thought you guys stole my snapshot device, think you guys are overpriced and was blessed I just had to pay the $1000 but overall. Looks brand new, no complaints about the work, just won’t be coming back there.
Likely to Recommend - 2.5/5.0 -
Recommend if you have the $$ and great service, but never again would I come here .
Repair Quality - 5.0/5.0 -
Although the repair, and service looks great on my car, I did not appreciate it being ready for me to Go when I said I’m picking it up today after work, so a little more respect would be nice, and overpriced, blessed I had to pay a deductible instead of the entire thing! Automotive field keeps getting worst and worst and it’s sad too, but how do you expect people to pay these prices with inflation? At the end of the day, it’s not just you guys it’s everyone around here.
Customer Service - 3.5/5.0 -
Would’ve liked to have known things were moved in the vehicle, if you’re gonna touch something put it back where it came from!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I want to thank Mr Bill, he really helped me a lot in arranging my car to be fixed in excellent way. He is a good manager and leader and he can influence the customers on a good way. Please make sure he knows that. Samer Abdul Kareem.
Repair Quality - 5.0/5.0 -
I want to thank Mr Bill, he really helped me a lot in arranging my car to be fixed in excellent way. He is a good manager and leader and he can influence the customers on a good way. Please make sure he knows that. Samer Abdul Kareem.
Customer Service - 5.0/5.0 -
I want to thank Mr Bill, he really helped me a lot in arranging my car to be fixed in excellent way. He is a good manager and leader and he can influence the customers on a good way. Please make sure he knows that. Samer Abdul Kareem.
Returned Clean
My Experience - 5.0/5.0 -
They listened to my situation and pushed hard to get my car done as fast as possible. They got it done before the expected date! I received updates regarding my cars progress and even got a message back when I asked questions.
Likely to Recommend - 5.0/5.0 -
I likedit
Repair Quality - 5.0/5.0 -
They went above and beyond and work looks really good can’t tell I was ever in an accident
Customer Service - 4.0/5.0 -
Tech were really cool the call-in though could use a friendlier tone
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and Professional l would e Recommend them
Customer Service - 5.0/5.0 -
Very nice and professional people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, and was finished well before the anticipated completion date. You kept me well-infored along the way.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wex and the rest of the staff were great. I'll return to Caliber if I ever need to.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Y'all did a very poor job on painting my truck is overspray is dust bumps
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with services.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Anytime!
Repair Quality - 5.0/5.0 -
Caliber was probably the best shop I have ever dealt with. -EVER-
Customer Service - 5.0/5.0 -
Not much more to say after excellence has been achieved.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Workmanship - very satisfied!!! Overall - two months until delivery. Multiple delivery dates were annoying inconvenience, but I understand supply chain issues were out of the control of Caliber. Hopefully I don't have another claim to process, but I would certainly return to Caliber should the need arise. Call-out to Wex! He was concerned and did his best to make me a satisfied customer overall.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job and customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
thank you for your hospitality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very kind staff