Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
And thank to Wex for keeping me updated with information on the repairs of my car.
Customer Service - 5.0/5.0 -
And thank to Wex for keeping me updated with information on the repairs of my car.
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff and up to date information on progress of the the repairs
Likely to Recommend - 5.0/5.0 -
Very helpful
Repair Quality - 5.0/5.0 -
Very helpful and always update progress on the work being done
Customer Service - 5.0/5.0 -
Very helpful and always update on the progress of the vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair guy was very helpful and kept me well informed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car was given back with work done and looking great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car had over 5 grand worth of damage and it’s driving like new again. It looks beautiful. My car was washed, cleaned in the inside and an air freshener was put in it. It wasn’t left dirty! I really appreciate that. The biggest help of all was my deductible being waived. That saved me big time! I’m always going to you guys for my Honda needs. Thank you for all your hard work on my Honda civic!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
They said they were sending it to the dealer to “diagnose” whether a broken headlight was due to the accident and covered. They said it wasn’t, they could fix it for 1300. I declined. Picked up car and they charged me 110, not for the “diagnostics” but their multi super inspection- just to find stuff wrong with it. Guess what, all my lights work even though they didn’t fix it and it wasn’t covered so obviously you didn’t fix it. WTF.
Likely to Recommend - 0.5/5.0 -
Unless I don’t like them then I would
Repair Quality - 0.5/5.0 -
They charged me 115 for an inspection at the dealership that I didn’t want, didn’t need, and was just a front to try to do a very expensive repair out of pocket. When I got all the paper work I could see it was all a scam. Track down the 115 I’m referring to and it will be clear to you. But for all I know you’re in it too. At any rate please refund the 115 at your earliest convenience.
Customer Service - 0.5/5.0 -
They charged me 115 for an inspection at the dealership that I didn’t want, didn’t need, and was just a front to try to do a very expensive repair out of pocket. When I got all the paper work I could see it was all a scam. Track down the 115 I’m referring to and it will be clear to you. But for all I know you’re in it too. At any rate please refund the 115 at your earliest convenience.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took quite a bit longer than expected, but I was traveling so it didn't matter
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional and they did a great job and they let me know what was happening at all times throughout the week
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended the shop to a friend, and will continue to do so.
Repair Quality - 5.0/5.0 -
Wex and the Caliber team were so communicative, professional, friendly, and they did a wonderful job of repairing my car. Thank you so much!
Customer Service - 5.0/5.0 -
Super communicative and friendly!
Returned Clean
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done: seamless process, professional, maintained constant communication on status updates and time lines, pleasant and thorough. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair looks great! It was completed ahead of schedule and they even detailed my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quick return! I like that they made the choice to replace my door vs. just a quick fix. Sadly, my key didn’t get registered to it or the keypad reprogrammed, but that’s not something I thought to ask about when I picked up my vehicle.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great, repairs were timely, and I really appreciate them cleaning the inside of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new, got constant updates on the process and process.
Customer Service - 5.0/5.0 -
Danielle was amazing