Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Caliber collision for fixing my car in a timely fashion. Danyelle was the best. Very friendly and kept me updated on my vehicle, and keeping in touch with my insurance company. I highly recommend Caliber collision for your exterior car repairs.👍🏾
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was fully satisfied with my service and wld definitely recommend them to everyone I know.
Repair Quality - 5.0/5.0 -
I loved the service I received and my car looked brand new! I really appreciated the extra attention with the car wash. I can’t tell my car ever had body damage.
Customer Service - 5.0/5.0 -
Outstandin!!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
As long as Mr. Wex takes his classes
Repair Quality - 4.5/5.0 -
It's looking very good
Customer Service - 0.5/5.0 -
Well let's start with when I dropped the car off February 7th...I walked in and the wex guy didn't even acknowledge me. Then Ms Danielle came and rescued me. Now she is Hella nice...just saying When we went outside to review the vehicle he ( Wex) was very dismissive and rude to Ms Danielle... She is his teammate...that was not cool and if I didn't like her vibe I would have took my car somewhere else. Same thing happened when I came to pick up the vehicle. Plz keep Ms. Danielle Send Mr.Wex to customer service and how to treat ladies university. Thank u 💓
Returned Clean
Likely to Recommend - 1.5/5.0 -
Not sure… as of yet. Really irritated that my truck was there for so long and the other stuff was never looked at until I mentioned it the day before.
Repair Quality - 3.5/5.0 -
Danielle and the last guy that I dealt with on the day that I picked up my car…were extremely nice. So far, I’m not hearing noises. My biggest concern is that… I only received ” a look over” on my transmission and engine for the very first time… on the day before I picked up my truck. Which makes me uneasy because my car was there for so long. However, I mentioned hearing strange sounds the day I dropped it off. As long as I don’t have problems later… I should be OK.
Customer Service - 3.0/5.0 -
They returned phone calls when asked. However, my main concern was forgotten somehow.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Not your fault but it took forever.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like new, liked been texted with updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car was very clean and the staff was excellent. Shoutout to Wex
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, couple delays that were unavoidable but you handled it well, lighting a fire under the door shippers to rush an un-bent door. Thanks for keeping me in the loop. I also am pleased with the impression that I got that you treat your employees well - always glad to do business with a company that does so.
My Experience - 5.0/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thorough job
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wex did phenomenal keeping me updated on progress and a timeline for the repairs. The work looks great and is much appreciated.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely impressed. Quality work. Excellent communication. Everyone was extremely friendly and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Debris in finished paint
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome repair job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, professional, and friendly staff
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repairs done on the SUV was great but the inside was totally covered with dust residue!!! I mean dust residue everywhere and on everything!!! The inside needs to be detailed from top to bottom . My grandson car seat was covered in dust residue.