Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Most definitely!
Repair Quality - 5.0/5.0 -
Great communication and service!
Customer Service - 5.0/5.0 -
They always kept me informed!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Referred by my car insurance company for a collision repair. Caliber did a great job repairing my vehicle and also kept me in the loop each step of the way. Will definitely use them again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Kept me updated in a timely manner as to the repairs and return date of my vehicle. Two thumbs up!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
The overall experience was great. I would definitely recommend them.
Repair Quality - 5.0/5.0 -
The repair quality on my vehicle was great.
Customer Service - 5.0/5.0 -
Kelly was very courteous with handling situation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very prompt and professional good communication with the customer keeping you informed of their process awesome job
Customer Service - 5.0/5.0 -
Very prompt and professional good communication with the customer keeping you informed of their process awesome job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely recommend them excellent service all around
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication, friendly service, quick turn around, and flawless work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, pleasant, and quality work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was kind and accommodating. Tom was very helpful and kept me updated the entire time. I felt like the team went above and beyond for me.
My Experience - 5.0/5.0 -
Very friendly customer service and the repair team did a great job and got it done quicker than I expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my car and great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I'm not satisfied
Customer Service - 0.5/5.0 -
Dissatisfied
Returned Clean
My Experience - 5.0/5.0 -
My highest praise for the entire staff at Caliber!! Each staff member I had contact with was friendly, professional, and went above and beyond to make sure that I was completely satisfied. Thank you, Thank you, Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not only would I not recommend them, but I would tell the dealership not to recommend them to customers in the future (as they did for me)
Repair Quality - 0.5/5.0 -
I was without my car for 4 full weeks. Communication was terrible
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Not only was my car repaired, but it was also cleaned on the inside as well! 👍🏾👍🏾 I was kept up to date on the repair, and it didn't even take that long to get repaired. I will certainly recommend Caliber to anyone I know that will need their car repaired. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I definitely would recommend this shop they were excellent.
Repair Quality - 5.0/5.0 -
The repair quality was wonderful.
Customer Service - 5.0/5.0 -
Customer service was excellent always keeping me informed.