Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff was very professional. The atmosphere was family like. We were never kept in the dark about the repair of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely send family and friends here
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone we meet at Caliber was so very kind, helpful and patient with all of my questions about the repair process. The text message updates are very helpful. I truly appreciate your service. Thank you.
My Experience - 5.0/5.0 -
Communication was great, and my car looks good as new. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and vehicle looks good as new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely be recommending Caliber Collision. I'm a Realtor and get a lot of folks asking for recommendations, so I will be adding you guys to my preferred vendor list.
Repair Quality - 5.0/5.0 -
The car looked brand new!
Customer Service - 5.0/5.0 -
Alicia Ford and the entire team were awesome. Everyone was helpful, extremely communicative, and treated me like a priority.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alicia was extremely helpful initially and with all questions related to repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience at Caliber Collision in Ferndale! The customer service was top-notch, especially Alicia, who kept me in the loop by calling at least twice a week with updates. It made the whole process feel smooth and stress-free. Highly recommend!
Customer Service - 5.0/5.0 -
Great experience at Caliber Collision in Ferndale! The customer service was top-notch, especially Alicia, who kept me in the loop by calling at least twice a week with updates. It made the whole process feel smooth and stress-free. Highly recommend!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
David was my point of contact and was open and helpful every step of the process. The truck looks good as new. As stated, highly satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Start to finish everything was great. David was awesome and made sure everything was taken care of. The truck came back looking prettier than ever.
Customer Service - 5.0/5.0 -
David went above and beyond for me.
My Experience - 5.0/5.0 -
Loved that Alicia kept me updated via text which is more convenient for me every step of the way. Would definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for repairing my car. It looks brand new. You kept me informed and texted updates on the repairs. That made me feel relaxed. You answered all of my questions.
Likely to Recommend - 5.0/5.0 -
I would highly recommend Caliber to my family and friends.
Repair Quality - 5.0/5.0 -
Very good customer service. They informed me of the steps of repair for my car when I brought it into the shop. I was comfortable when getting text updates. Thank you
Customer Service - 5.0/5.0 -
Great customer service and informative.