Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Your car isn't held hostage. They'll get you in and out.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I had to stop at the shop to get an update because the person who was assigned to my case was given too many cases to get back to everyone.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanx Nice job.
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Customer Service. I really appreciated the text updates letting me know where my vehicle was in the process and informing of delays
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication about what was happening was awesome. Being kept in the loop made me feel comfortable with my car being in good hands
Likely to Recommend - 5.0/5.0 -
Very professional and on pointe
Repair Quality - 4.5/5.0 -
The outside looks like a brand new car. On the fence about how it is driving. Seems like when accelerating sometimes the engine may be slipping and there are moments it seems to change gears or like cut off and comes back on
Customer Service - 5.0/5.0 -
Communication about the process was on point.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with the entire experience from start to finish. The reps were polite and they keep us up on the progress step by step.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber is a name that will forever stand out to me for the impeccable service and quality of work. 🙏🏾 Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber went above and beyond my expectations. I am more than grateful for the work that was done to my car.
Customer Service - 5.0/5.0 -
Exceptional. I give them a perfect score
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took my Cruze in for a front bumper replacement after an unfortunate minor accident. Caliber was great at communicating the process, when to expect updates, and roughly how long the process would take! Upon receiving my vehicle, it looked like nothing ever happened to it. The new paint was matched to the rest of the car perfectly, the interior of the car was detailed and the exterior washed. Overall, very happy with my experience there and will be going back if any issue ever arises!
Customer Service - 5.0/5.0 -
Customer service was great! The service advisor was great at communicating and giving me updates throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Yall made this process painless! Got the job done on time, beautiful work, great staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Everyone was wonderful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My car looks like it did when I first got it!
Customer Service - 5.0/5.0 -
Caliber was super helpful and kept me informed on my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything from start to finish was perfect. Timely updates and work done was great.