Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My car looks like it did when I first got it!
Customer Service - 5.0/5.0 -
Caliber was super helpful and kept me informed on my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything from start to finish was perfect. Timely updates and work done was great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alicia was great on intake, I really appreciate the communication and updates. And to top it all off my truck was ready ahead of schedule. Pick was easy and the staff was courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire experience was very thorough and personable. The young lady was very detailed in explaining the procedures that my vehicle would entail. The gentleman at the front desk was also very pleasant. My car was repaired within a week. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Ferndale a 10, GR a 5
Repair Quality - 5.0/5.0 -
It is complicated. I am completely satisfied with the Ferndale location as they fixed everything promptly. But the Grand Rapids location did not complete the work so I had to return the vehicle which was extremely inconvenient
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very pleased with my car’s overall appearance.
Customer Service - 5.0/5.0 -
Ms. Ford was very helpful and compassionate.
Likely to Recommend - 5.0/5.0 -
Very pleased
Repair Quality - 5.0/5.0 -
Car is beautiful. Cust serv was amazing.
Customer Service - 5.0/5.0 -
Fast, professional, efficient