Caliber - Ferndale
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great Team and I appreciate your work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Accident was 9/23rd, dropped my car off on 9/30, got it back NOVEMBER 12th! And it was painted a different color 😫 They did their best, customer service and communication was great but I wouldn’t recommend them.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work,I will recommend Caliber to friends and relatives.Thank you
Customer Service - 5.0/5.0 -
Wonderful job and I will recommend your shop. Thank you for you servi
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alicia and the Caliber Team were very courteous and professional and I will recommend them if ever someone I know needs exquisite service and workmanship on their car collision needs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and so far no issues with the repair
Customer Service - 5.0/5.0 -
Good communication in advance and in person
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
A lot of delays happened and continued to push back pick-up date. However, Alicia was fantastic to work with! She was a great communicator and so helpful.
Customer Service - 5.0/5.0 -
Alicia is fantastic!!!
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the updates throughout the process! Team was very nice and professional! Thank you! Julie Steinke
Likely to Recommend - 5.0/5.0 -
No comment
Repair Quality - 5.0/5.0 -
Very kind and professional team. Liked the updates throughout the process. Was pleasantly surprised to see the inside of my car was professional cleaned! Thank you! Julie Steinke
Customer Service - 5.0/5.0 -
Great team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Only issue was that my multi phone charger cord went missing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Miss Ford was very welcoming greed me with a smile called me after the repair showed me what and how it was repaired.i appreciate good friendly service and good work thank you guys
My Experience - 5.0/5.0 -
Customer service at the highest! I was contacted twice a week updating me know the progress of my repair. My repair was quick and painless a little over 2 weeks from start to finish. Great job Caliber Collision. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alicia was great! She kept me informed every step of the way.
Customer Service - 5.0/5.0 -
Alicia was great! She kept me informed every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I wasn't satisfied with the tone of one of your representatives.