Caliber - Fife

4.9 (2,756reviews)
97%
3909 Pacific Hwy. E,  Fife,  WA  98424

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,756)

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Returned Clean

My Experience

Car looks great. The whole processor getting the car repaired was efficient and easy.

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My Experience

The repairs themselves were done well for the most part. My biggest complaint would have to be the customer service. Specifically involving my wheel. I recommended a wheel shop to the rep and he came back and told me they didn’t sell just one wheel individually, only sets of 4. So I took his word for it. 3 months go by and no progress. I make one simple phone call to the company I referred him too and what do you know. They sell individual wheels. If the customer rep would have just called instead of done a quick glance at the website, my truck would have been done 2+ months sooner. Not a good feeling knowing you were treated like you didn’t matter, and in the end doing his job for him to make the job get rolling. Overall I’d never go back and wouldn’t recommend it to anybody I know.

Likely to Recommend

I would not recommend them.

Repair Quality

Work was quality. Customer service was a nightmare. See my other response for details.

Customer Service

1/10. Would not recommend them or be a return customer.

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My Experience

Completely worry free repair. Totally trustworthy shop and the repair looks great!

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My Experience

I appreciated the frequent text updates. Anticipated long repair time due to vehicle being a new model did not happen. The time frame was very satisfactory. The repair looks good and seems very thorough.

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Repair Quality

I was informed of repair progress regularly. And i appreciated that very much. Car was “new” and parts availability was “iffy”. Repair was finished weeks ahead if initial projected schedule. Thank you.

Customer Service

Good communication

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My Experience

They're very efficient. A big thanks to them.

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My Experience

It was completed about 3 weeks earlier than expected.

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