Caliber - Fife
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional. Quality repairs to all components and conditions. Detailed cabin cleaning as well.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the texted feedback throughout repair process. the thorough care instructions. The staff was friendly and helpful. Thank you for vacuuming my car and cleaning up the inside!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair was perfect. Mike was exceptionally excellent. I wished the other headlight was buffers but that was out of scope so no sweat. Mike was empathetic, a great communicator and just a joy to be around. Enterprise was also great at being on time working along side your company and the second highlight of my e experience. I am certain there is no passion for your company or your customers when it comes to your receptionist. I had to turn on all my charm both times I visited just to get a glint of joy out of her. She approached everything negatively and as a problem. She called Mike to say the folder wasn’t there then Mike had to come to her, but, before he arrived she noticed on the desk right in front of her. Even asking me to sign the form for your lifetime warranty was a chore when this should have been a great pitch about how you are very different than the competition and we would love to have you back. Perhaps hand me a pen instead of talk down to me the your fliers are pens. Have a jar of pens with your logo would be a great idea. Maybe even offer a return visit discount of 5% off labor as a returning VIP Customer. She made me want to vomit, I felt so bad that her day wasn’t better. I felt I really did not live up to her expectations as an excellent customer. I recommend you show her some TED videos and expect excellence or show her the door, in my humble opinion. You worked to hard to make a great company and it shouldn’t have anything less than excellence greeting me at the front door. Right?
My Experience - 5.0/5.0 -
Love the communication by text. Having regular updates was super helpful and Mikaela was awesome at fast response to emails and payment processing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and repair
Customer Service - 5.0/5.0 -
Excellent customer service and repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire team was a pleasure to work with. From the front desk coordinator to David who was assigned to repair my car, everything was seamless and perfect. The text messages throughout the process was clutch and gave me an idea of how to schedule my week and how long I’d be in the rental car while my Mercedes was in the shop. David was amazing to work with! He educated me on what the repair would look like, gave me great estimates on the duration and was also very friendly throughout the process. He definitely deserved a raise and represents Caliber to the fullest! David also reminded me several times of the lifetime warranty through Caliber (drop off, text message and pick-up). The Fife branch is definitely worth its weight in gold. Highly recommend them!
Likely to Recommend - 5.0/5.0 -
Ask for David!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
David was the best!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with their work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I like the service my car is like new again
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
While your facility is overcrowded, your consultant (dave) did a good job of communicating and managing the process. Thanks, Greg
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have zero reasons at this time to put anything less than a 10 all around
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly service