Caliber - Fife
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent service, prompt communication and response and very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a beautiful job replacing the back red reflector. They finished a couple hours early,which I appreciated. The washed my car and vacuumed the inside.. Kytreil went beyond,he explained the process thoroughly I will recommed you always. Thanks,Sandy all 10's
My Experience - 5.0/5.0 -
Kytreil did a great job on updating the progress and detailing the work done on my vehicle. I will recommend others to bring their vehicles into the fife location
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
After I picked up the vehicle, I noticed the bumper was rubbing against the wheels. Although it was fixed promptly, I think such problems should be spotted before returning releasing the car. One the seals under the hood was disconnected, but I was able to fix that by myself.
Customer Service - 2.0/5.0 -
Communication has been a problem , I think. Initially I was informed Rory in Issaquah would be my main point of contact for the repair, although he wasn't even present when I dropped the vehicle off. For the first 5-6 days, I tried get in touch with Rory. Each time I was promised he would call me back, but he never did. Finally, I was informed that I should had been communicating with the office in Five for any updates, as my vehicle was transferred there. That handover was not done smoothly.
Returned Clean
My Experience - 5.0/5.0 -
I like the ongoing communication between the service manager and the progress of my repair. I appreciate the friendliness and professionalism of the employees of the company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Workmanship excellent. Follow up excellent. Still expecting the side flag to be installed when it arrives back to calibers.
Customer Service - 5.0/5.0 -
People are nice, professional and process explained
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent experience from start to finish. After my car was hit, they repaired it beautifully and made the whole process stress free. The staff was very professional, and Kytreil in particular kept me updated throughout every step of the repair, which I truly appreciated. Great customer service, great communication, and outstanding work. Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This was my second time using caliber for 2 separate accidents and I’ve been very pleased with caliber.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication was great.
Returned Clean
My Experience - 5.0/5.0 -
Excellent staff, Kytreil always provide all the update on the repair, as well as very knowledge on the process. 10 out of 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to Kytreil for keep me update and knowledgeable on my repair. vc
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Especially Kyrelle. Excellent customer service 👍
Likely to Recommend - 5.0/5.0 -
Great service!!
Repair Quality - 5.0/5.0 -
Caliber has been a company where I always relied for my car issues and it has always delivered very professionally keeping me informed during the process and with a very reasonable time of work
Customer Service - 5.0/5.0 -
Excellent!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great. The whole processor getting the car repaired was efficient and easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repairs themselves were done well for the most part. My biggest complaint would have to be the customer service. Specifically involving my wheel. I recommended a wheel shop to the rep and he came back and told me they didn’t sell just one wheel individually, only sets of 4. So I took his word for it. 3 months go by and no progress. I make one simple phone call to the company I referred him too and what do you know. They sell individual wheels. If the customer rep would have just called instead of done a quick glance at the website, my truck would have been done 2+ months sooner. Not a good feeling knowing you were treated like you didn’t matter, and in the end doing his job for him to make the job get rolling. Overall I’d never go back and wouldn’t recommend it to anybody I know.
Likely to Recommend - 0.5/5.0 -
I would not recommend them.
Repair Quality - 1.0/5.0 -
Work was quality. Customer service was a nightmare. See my other response for details.
Customer Service - 0.5/5.0 -
1/10. Would not recommend them or be a return customer.