Caliber - Florence

4.7 (2,236reviews)
95%
5980 Merchants Street,  Florence,  KY  41042

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,236)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks good with no issues so far

Likely to Recommend

Repair Quality

No issues and car looks great

Customer Service

No issues

My Experience

My Experience

Likely to Recommend

Repair Quality

Convenient, efficient, and great customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The company did not replace my door seal properly and now I can hear loud wind when driving through the door. There is also a white cast on the windshield on the drivers side that I am unable to get off through wiping it with windex.

Customer Service

My Experience

Likely to Recommend

Repair Quality

The repair was excellent which is the most important to me. There was some lack of communication

Customer Service

Some lack of communication

Likely to Recommend

This is the second time I’ve had body work done with caliber collision and I’ve been pleased both times.

Repair Quality

My only concern is they adjusted my backup camera as we had discussed. It’s at an angle where you can see part of my license plate.

Customer Service

My Experience

Very good workmanship. Much appreciated.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

They did me a great job, Im very happy.

Likely to Recommend

Repair Quality

The agent was amazing handling our claim !!

Customer Service

The customer service was great because the agent really did a great job

My Experience

Workmanship was top notch! Communication and updates were amazing. Highly recommend.

My Experience

Likely to Recommend

Very satisfied

Repair Quality

I am very satisfied with the repair of my car. It looks perfect like it’s never been in an accident

Customer Service

customer service was excellent. Every time I called they were very friendly.

Returned Clean

My Experience

So far so good

Likely to Recommend

Would refer

Repair Quality

Took a long time is my only issue

Customer Service

Good communication

Returned Clean

My Experience

I am completely satisfied with my car.. it doesn't even look like it was involved in an accident!!! Would definitely recommend these people too anyone

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication was great!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean