Caliber - Florence

4.7 (2,250reviews)
95%
5980 Merchants Street,  Florence,  KY  41042

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,250)

My Experience

Couldn't even tell the car had any damage. Very good customer service.

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My Experience

My bumper replacement looks great. I appreciate you keeping me updated throughout the repair and I especially appreciate you returning my vehicle clean

My Experience

I feel you did everything to get the parts here on time and I’m happy with the finished product very good

Likely to Recommend

Yes I’d recommend your service

Repair Quality

This is the second time I had to take the survey and I’ll say the same thing I said the first time I was very satisfied with the work that was done I can understand parts being about being late Corner 19 virus but I was satisfied with everything and it was not it was a nice looking job

Customer Service

Customer service was excellent

Returned Clean

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Returned Clean

My Experience

Punctual , professional & nice 👍🏼

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Repair Quality

Friendly employees & accurately timed work

Customer Service

Nice & professional

Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

I just picked it up a few hours ago but as I left the lot, I noticed the distance sensor was working and that the car looked brand new. I really appreciate it.

Likely to Recommend

Good expirience

Repair Quality

Paint is a bit rippled, not smooth like rest of car

Customer Service

Very quick!! Agent was friendly, thorough & repair was done in days. Great!!

Returned Clean

My Experience

Fast work, kept me updated on my car. Looks amazing inside and out! Staff very friendly.

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Repair Quality

Great experience! Very friendly. My car looks great.

Customer Service

Kept me updated the whole way.

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10/10 will recommend to all my friends and family for future repairs!

Repair Quality

Absolutely great work, made it like the accident never happened!

Customer Service

Exceptional customer service. I was assured and kept in the loop throughout the repair and felt taken care of by everyone.

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Returned Clean

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Returned Clean

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Repair Quality

Repair is incomplete due to parts on back order.

Customer Service

My Experience

Thank you for the great job that your team good for my car it looks awesome may God bless you and family