Caliber - Florence

4.7 (2,238reviews)
95%
5980 Merchants Street,  Florence,  KY  41042

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,238)

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They were great! Keep me up to date with my car

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I've only had my vehicle back a little over a week but it doesn't seem to be driving right. It squeaks and the transmission and steering column are tight and hard to manuever.

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Customer service was exemplary.

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My Experience

My car looks great after repairs were made for an accident. The daily text communication with updates was wonderful and greatly appreciated!

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Excellent communication!

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Only thing I dont like its use of used parts but the work is amazing the customer satisfaction is amazing always kept me informed thanks kathy and her team for all they have done

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Excellent

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Very good service. Updated me often on repairs which I appreciated.

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My Experience

They went above and beyond, with cleaning the interior. I have 2 boys, and it showed... But they made it spotless. I was shocked, to say the least. You can't even tell there was any accident anymore. They have a text message alert, to any and all that theyre doing to your car, which was a lifesaver. Saves the anxiety and wondering how much longer itll take for my car to be finished! And not to mention this was all done in the midst of the coronavirus pandemic, following all the proper procedures. I couldnt recommend Caliber more.

My Experience

I appreciated the updates keeping me informed of every step along the way. The job was done earlier than the anticipated completion date. I would highly recommend Caliber Collision to anyone moving forward.

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My Experience

Everyone was great to work with. My car was done quicker than expected and the car looked like nothing never happened to it. I'll definitely use caliper collision again.

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