Caliber - Florence
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks to everyone both upfront and in repair shop!! Very pleasant, professional and helpful staff. I was kept updated daily. Upon completion of repairs the paperwork was fully explained and my car was returned immaculately cleaned inside and out. Thank you for great customer service!!
My Experience - 5.0/5.0 -
Staff was truly great & thorough. I was constantly kept in the loop on exactly what was happening throughout the entire process. The turnaround time was super fast. Couldn’t have asked for a better experience. And the popcorn is a really great touch.
My Experience - 5.0/5.0 -
Some parts on my repair seemed to be not secured all the way and there was almost no gas in the car to where I thought I would shut down before I got it out of the parking lot
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kathy was awesome, and did a great job. I appreciate the great work and great service! I am very happy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All were awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Keeping customers informed was excellent via text. Everyone was very helpful, repair looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Kathy was very good at keeping informed of the progress of the repair. She was also very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly an professional service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I especially appreciated the email updates on the progress of my repairs, the phone call to let me know my car was ready, and Caliber's arranging the return of the rental car I'd been using.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I enjoyed the daily updates relative to the progress you were making. The car looks absolutely perfect. Thanks for doing such a good job. I'm hoping to avoid future accidents. If it happens I'll be sure to use Calibre again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kathy was great! She took the time to go around my car and was very thorough. I was pleasantly surprised at how great my car looked. It was very clean and putting my sunglasses in the case I thought I lost was a nice touch! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
OUTSTANDING custom service by all, but Kathy went above and beyond to keep me updated and informed. She is very thorough and took time to explain everything. AAAA+ rating for her and my whole experience.
Customer Service - 5.0/5.0 -
Amazing, Outstanding customer service by all, but Kathy is exceptional!