Caliber - Florence

4.7 (2,236reviews)
95%
5980 Merchants Street,  Florence,  KY  41042

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,236)

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Returned Clean

My Experience

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My Experience

The girl at the front desk was wonderful. Very polite and exceptionally welcoming. Knew what she was doing and moved the process along quite nicely.

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My Experience

Extremely professional, kept me updated on my daughter's car, friendly experienced employees. My daughter's car was ready earlier than originally quoted and it looks and runs awesome! I am beyond happy with my experience with Caliber Collision and will absolutely recommend them to others. Thank you so much for giving my daughter back her "Daisy" she truly looks brand new. We are extremely happy customers 😊

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My Experience

Kathy Goins was thoroughly professional. She was prompt with all responses. Communication was timely, up to date, straightforward and always helpful. She tried to make this stressful time for me as stress less as possible. Your front desk person was helpful and kind. I would recommend Caliber to those in need of body repair.

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Repair Quality

Awesome service

Customer Service

Very satisfied

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My Experience

My Experience

Likely to Recommend

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My Experience

Caliber did an excellent job repairing my vehicle. I received updates daily with their progress. Kathy and her staff were terrific. My vehicle was repaired and returned to me even earlier than the anticipated date. Again, many thanks Caliber.

Likely to Recommend

once again, the entire process really exceeded my expectations

Repair Quality

Caliber did an excellent job repairing my vehicle, staff is excellent also..

Customer Service

your rep Kathy Goings kept me updated daily with the progress of my repair. Young lady -the receptionist at the desk who greets you when you enter is also very welcoming and polite.

My Experience

Second time I’ve used caliber formally abra. Both times excellent workmanship and service

My Experience

Appreciate the daily updates and the interior cleaning, car mats and windows.

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Returned Clean

My Experience

Your people were professional and you did an astounding job. We had total satisfaction in the results. Thank you.

My Experience

My vehicles was returned cleaned the repairs look good so far so good. Thanks again yall

Likely to Recommend

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Customer Service

My Experience

I really appreciate the daily updates. I think you did a great job I was skeptical, I usually only go to the dealer. Very satisfied with my truck. Also loved that it was washed and vacuumed it was a mess when I dropped it off!

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Returned Clean

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looked as good as new