Caliber - Florence
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very thorough, good communication, friendly staff, great workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone super nice and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience I had with Caliber Collision was above and beyond. Every member I was in contact with showed above professionalism and knowledge of there job.Kathy handled the process of repairing my car with follow-up on a daily bases on what was being done Kathy makes you her top priority until the job is completed. When I picked up my car it looked beautiful even with the rain! I most definitely would recommend Caliber Collision to anyone needing body work done on their vehicle. Thank you !!!!!
Likely to Recommend - 5.0/5.0 -
Absolutely on a daily basis
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful experience
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Macie and Kathy were excellent communicators and prompt with answering questions and providing timeline. Both were exceptional to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Felt the repair took too many days
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely impressed with the customer service I received from the Florence Crew. Top notch experience, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was so impressed with the whole process! From dropping my car off at the shop to all the updates by text! Cathy and her team were so knowledgeable and very accommodating! When I picked my car up it looked amazing! Beautifully washed and cleaned inside as well!! Very happy with Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the day I walked in the team answered all my questions and was very kind and helpful.
Customer Service - 5.0/5.0 -
Very satisfied. Kathy walked out in the freezing cold to explain the process.
Returned Clean
My Experience - 5.0/5.0 -
The experience was great and took about one week exactly to get fixed. The team was friendly and helpful! I will be back for any future collision repair needs.