Caliber - Florence

4.7 (2,255reviews)
95%
5980 Merchants Street,  Florence,  KY  41042

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,255)

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Returned Clean

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Returned Clean

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I really impressed.

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Returned Clean

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My Experience

My car looks great and is performing well. I appreciated the frequent texts explaining the process and what was happening along the way.

Likely to Recommend

Repair Quality

My car looks great, I was kept apprised if the repair as it progressed, and everyone I spoke with was professional and friendly.

Customer Service

Returned Clean

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My Experience

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Would highly recommend

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Repair Quality

very good with communication and the job was well done. No issues

Customer Service

good communication

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Treated great

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My Experience

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Returned Clean

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

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Likely to Recommend

Very happy with service.

Repair Quality

Scheduling was easy and communication after drop-off was good. Overall service was excellent.

Customer Service

Other than a snafu about the location’s hours of operation and scheduling for a time the location wasn’t even open yet (had to wait 1/2 hr in the morning), the customer service was very good. note: hours of operation on the website to do not match what their door sign says and when someone actually arrived to check us in.