Caliber - Florence

4.7 (2,255reviews)
95%
5980 Merchants Street,  Florence,  KY  41042

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,255)

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My Experience

Quick and done perfectly. Looks good as new.

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My Experience

Always pleased with customer service, work and communication!

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My Experience

Repaired quickly, you folks are so easy to do business with...thank you

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Very quick and courteous service.

Customer Service

Returned Clean

My Experience

Job done quickly and looks great! Very professional operation with updates every day. We were extremely satisfied when we found our VW cleaned and refreshed! Thank you!

My Experience

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

This is my second time using caliber collision. I am very satisfied with the work. And the professional and courteous service. I’ve always told people if they need work done on their car. To call caliber collision.

Customer Service

This is my second time using caliber collision. I am very satisfied with the work. And the professional and courteous service. I’ve always told people if they need work done on their car. To call caliber collision.

Returned Clean

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My Experience

The body work they do is perfect and spot on. My car looked great. The people are friendly and knowledgeable. I love the daily updates in my txt. This is my second experience with you and I am completely satisfied.

Likely to Recommend

My overall experience was excellent. Tony was great to work with. My car looked wonderful and I appreciated the positive vibe I received throughout the whole experience.

Repair Quality

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The staff was friendly, helpful, and knowledgeable.

Returned Clean

Likely to Recommend

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Car looks immaculate, im very happy with the outcome. Down side im guessing they did not test the lights, when I got home I noticed one of the headlights were out along with both of the fog lights which previously worked. I also noticed that my accessport(tuner) was unplugged and on the passenger side floorboard. All in all I recommend this shop and will probably use them in the future. They used the correct components and everything was installed correctly.

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I already have.

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The repairs on my vehicle are of the highest quality. To coin another companies motto, "It's like nothing ever happened "

Customer Service

Shannon, Tony and Patricia are extremely professional, curtious and caring. 10 Stars out of 5 :)

Returned Clean

My Experience

Great communication and professionalism

My Experience

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They did a very good job

Likely to Recommend

I have already recommended Caliber Collision to several coworkers and family members. The employees that helped me were kind and helpful and the work done on my car was perfect. I couldn’t be happier with my experience at Caliber Colllision!

Repair Quality

I am, along with everyone in my family, amazed by how great my car turned out. Everything was perfect. The color match was amazing.

Customer Service

The service was amazing. Everyone was kind and so helpful.

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My Experience

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The work they did was very good and the people were all very nice

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Very nice

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