Caliber - Florence

4.7 (2,252reviews)
95%
5980 Merchants Street,  Florence,  KY  41042

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,252)

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My Experience

We had a few hiccups along the way, but nothing that would deter me from using or from recommending Calibers to others.

Likely to Recommend

With not having too many interactions with collision centers in general, I thought the overall experience was good, but might try a different location to see if there’s a difference.

Repair Quality

Over great job with the repair, a few issues with a pushed timeline, plus dust/drips on the hood paint work.

Customer Service

Positive attitude every time I called, but not too much proactive calling, more reactive.

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My Experience

Your courtesy and expedient repair of our van is appreciated.

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My Experience

Excellent work, with exceptional service. We are very pleased withe job they did.

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Repair Quality

Outside of the use of aftermarket parts, I will say it was a job well done. The replacement part is not an exact match. But am not going to complain.Cheaper parts possibly used

Customer Service

My Experience

Great communication and quick repair. Would definitely recommend.

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Repair Quality

Repair was perfect and timing to complete was within reason. The team did an awesome job keeping me updated on progress throughout.

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Returned Clean

My Experience

My truck looked great when I picked it up. Thank you for all your hard work!

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They were professional and thorough. Very good.

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